FAQ about Sydney Tours


When can I visit Thredbo?


Our Thredbo Snow Tour operates from June to September depending on the snow coverage. Please check the tour’s availability via the information page or via phone on 1300 661 225.


Will I see the Sydney Opera House on the tour?


Yes! All our Sydney City Tours offer you a chance to see the Sydney Opera House either from up close and personal or from the perfect lookout point.


Is Lunch Included?


Our Sydney Sightseeing Tour with Sydney Harbour Cruise is our only tour which has lunch included. Offering a delicious Majestic Luncheon Cruise on Sydney Harbour.


What is the policy for cancellations or policy?


Cancellation or change of date outside of 7 days of departure will result in a 25% cancellation fee. Cancellation or change of date within 7 days of departure will result in a 50% cancellation fee. Failure to board, change of date or cancellation within 48 hours of departure will result in full fare forfeiture. Please check our Terms and Conditions for more details.


Can children go on the tours?


Yes! All our Sydney Tours offer child prices at a discounted price. However, Children must be at least 8 years of age to participate in our Port Stephens Tour.


Are there any extra costs on the tour?


Extra costs for our Sydney Tours can include lunch and optional upgrades depending on the tour. Our upgrade options include Sydney City Tour and Surrounds‘s upgrade to a lunch cruise, and Port Stephen’s Whale watching cruise. Any tour which does not have lunch included in the information page’s ‘What’s Included’ section, means that guests must purchase their own lunch as an extra cost to the ticket.


Will the tour be cancelled due to bad weather?


We only cancel the tour due to weather if it will cause unsafe travels. We will not cancel a tour due to rain.


How do I pay for my tour?


To book our tours, simply click the ‘BOOK NOW’ button on our webpage, or alternatively, you can call our office on 1300 661 225 to book. You need to pay at the time of booking in full, with either a Visa or MasterCard.


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